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INTERNATIONAL ORDERS (Shipping Outside the US & Canada)
Cherished Gifts & Favors has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at http://support@internationalcheckout.com. Which Countries Do You Ship To? International shipping is currently available WORLDWIDE from Cherished Gifts & Favors. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.Can I Check The Status Of My International Order? To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.Who Should I Contact With Questions About My International Order? All inquiries regarding your international order should be directed to International Checkout at: EMAIL: http://support@internationalcheckout.com. Please visit the International Checkout Customer Service page for more information and phone numbers in your area.Canadian Orders For orders shipped to Canada, Cherished Gifts & Favors is not responsible for any duties, taxes or brokerage fees associated with the shipment. Furthermore, Cherished Gifts & Favors is not knowledgeable about country-specific import regulations and will not be responsible for fees/damages associated with noncompliance. Any applicable surcharges, taxes, fees, import duty or brokerage charges on imported goods must be paid by the customer. We strongly encourage you to research all country-specific facts, information and regulations prior to placing an order. To learn more about country-specific regulations that may affect your order, please reference UPS's Country Regulations. ***Please note for orders shipping to Canada you can checkout via Cherished Gifts & Favors or use our trusted third-party, International Checkout.Canadian Returns or Refused Packages If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package(s), or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to us for the return of the package. If the return to shipper cost is more than the cost of the goods ordered, we will instruct the delivery company to abandon the order, and there will be no credit to the customer for the order. If the package is stopped by customs because items ordered are not allowed into the country and the package is abandoned, there will be no credit to the customer for the order. By placing an order you agree to our policies.Canadian Damaged or Missing Items Although we try to pack each item carefully for shipping, some occasional damage is inevitable. For all returns and claims for damaged, defective or missing product(s), please contact us within 7 business days of receiving your order. We will send replacements, but please allow enough time to receive the replacements via UPS Standard Service. We cannot be responsible for any air charges necessary to get the replacements to you in time for your event. By placing an order you agree to our policies. |
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We were so happy with our wedding favors that we purchased our bridesmaids and groomsmen gifts from you as well.
Katie and Jason S.Nashville, TN
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